Terms & Conditions

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1. Who we are

Voyzotrip (“we”, “us”) operates voyzotrip.com, a platform for booking tours, tickets and travel experiences. Some experiences are operated by us or our local partners; others are sold by third-party partners on their own websites.

2. Bookings

A booking made through our checkout is confirmed when you receive a confirmation email. Enquiry-based bookings (including multi-day packages and private tours) are only confirmed once we have confirmed availability and price in writing and received payment.

3. Partner bookings

Experiences marked “Partner” are booked and paid for on a partner’s website (for example GetYourGuide or Viator). Those bookings are governed by the partner’s own terms, cancellation policy and customer support.

4. Prices and payment

Prices are shown in US dollars and are per person unless stated otherwise. We may correct obvious pricing errors before confirming a booking.

5. Cancellations and changes

Tours and tickets are non-refundable once your tickets have been issued, because they are reserved for your chosen date and time. Requests to change a booking are subject to availability and the operator’s approval and are not guaranteed. If the operator cancels an experience (for example due to severe weather or a closure), you will be offered a new date or a full refund. Multi-day packages follow the cancellation terms confirmed with your quote, and partner bookings follow the partner’s terms. See our Cancellation Policy for details.

6. Your responsibilities

Please arrive at the meeting point on time with valid ID where required, follow your guide’s instructions and check entry requirements (visas, travel documents) for your destination.

7. Liability

To the extent permitted by law, we are not liable for events beyond our reasonable control, including weather, strikes, closures of attractions or government action.

8. Contact

Questions about these terms? Contact us.